Where conversations about recovery begin
Starting a dialogue about rehabilitation takes courage. We've built pathways that respect your time, answer your specific questions, and connect you with people who understand the territory.
Find us physically
Our Taoyuan location
330, Taiwan, Taoyuan City, Taoyuan District, Guoguang Street, 74號愛日結婚事務所
Direct message channel
Connect via WhatsApp for immediate questions
Written correspondence
What to expect next
Most messages receive thoughtful responses within 24 hours on weekdays. Complex situations might need longer — we'd rather take time to answer properly than rush.
Tell us what matters
When we're actually working
Monday through Friday
9:00 AM to 6:00 PM Taiwan time — full team availability for calls, meetings, and detailed conversations
Weekends
Email and WhatsApp monitoring only. We'll collect your messages and respond first thing Monday morning
Urgent situations
If something can't wait until business hours, WhatsApp usually gets the fastest attention from whoever's on call
How quickly things move
Standard inquiries about programs, timelines, or methods typically get answered within one business day. Sometimes sooner if someone's already at their desk.
Requests involving assessments or detailed program customization take longer — usually two to three days — because multiple team members need to weigh in. We don't want to give partial answers that create confusion later.
Between mid-December and early January, everything slows down a bit as people take time with family. We'll let you know expected delays if you reach out during that window.